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FAQ

Answers to frequently asked questions

  • We provide comprehensive leather repair and restoration services for a wide range of applications. Our offerings include re-dyeing, reupholstery, stitching repairs, foam replacement, patching, seam reinforcement, surface refinishing, and more. Whether you need work done on automotive interiors, furniture, RVs, or other leather items, we customize our services to meet your needs.

  • No, we serve a variety of markets. While we specialize in RV interiors, our expertise extends to automotive leather, residential and commercial furniture, and other leather-based products. This allows us to bring our specialized knowledge and attention to detail across multiple applications.

  • The turnaround time varies based on the scope and complexity of each project. For many standard repairs or re-dyeing jobs, projects are completed within 7 to 10 business days. Larger or more customized projects may require additional time; during consultation, we provide an estimated timeline based on your specific needs.

  • We offer a one-year workmanship warranty on all our services. This warranty covers defects arising from our repair and restoration work, such as stitching or adhesive issues. However, it does not cover the inherent quality of the materials or damage resulting from external factors like improper care, accidents, or subsequent alterations.

  • We source high-performance materials designed for durability and longevity. Our products include premium leathers, state-of-the-art foams, and high-quality adhesives, all selected to withstand the unique challenges of each application—be it the constant use in RVs, automotive interiors, or everyday furniture.

  • Yes, we do. We understand that transporting large items or entire vehicles can be inconvenient. That’s why we offer mobile services to repair and restore your leather wherever you are —whether in your home, office, or on the road.

  • Our pricing is based on a cost-based model with no additional commercial markup. This means you pay close to the actual cost of materials and labor. Our competitive pricing—typically 10–20% less than many competitors—ensures you get exceptional value without compromising quality.

  • Absolutely! We work closely with you to select colors, finishes, and repair techniques that either restore your original look or give your items an updated appearance. Whether you seek a classic restoration or a modern twist, our customization options are designed to meet your vision.

  • We handle a broad range of projects including, but not limited to:

    • RV and automotive leather interiors (seats, door panels, steering wheels)

    • Residential furniture (sofas, chairs, loveseats, ottomans)

    • Commercial upholstery (office seating, restaurant chairs, hotel furniture)

    • Specialty items (vintage pieces and custom designs)

  • Visit our Gallery page to view before-and-after images showcasing our restoration projects. Additionally, our customer testimonials provide insight into the quality and craftsmanship of our repairs.

  • Simply fill out our “Contact Us” form on the website or give us a call. We’ll arrange a consultation at your convenience and offer a detailed quote based on your specific requirements.

  • Before your appointment, please remove any loose items or personal belongings from the furniture. We recommend gently cleaning the surface with a soft, dry cloth to remove excess dirt, but avoid using harsh chemicals or cleaners that could affect the repair process. Our team will provide you with any specific preparation instructions if needed.

  • We primarily serve the Northern suburbs of Chicago and the surrounding areas. However, our mobile service capabilities allow us to travel to nearby regions as well. Please contact us to confirm if your location is within our service area.

  • Yes, we offer maintenance tips and follow-up services to help preserve the condition of your restored leather. We can also schedule periodic check-ups to ensure your furniture remains in excellent condition

  • We provide a one-year workmanship warranty that covers defects arising from our repair processes, including stitching and adhesive issues. However, material quality issues or external damage after the service are not covered under this warranty.

  • Your satisfaction is our priority. If you encounter any workmanship issues within the warranty period or if the restoration does not meet your expectations, please contact us immediately. We will assess the situation and take the necessary steps to resolve the issue.

  • At this time, we offer cost-based pricing with no commercial markup to ensure affordability. We are happy to discuss payment plans for larger or custom projects—feel free to ask about financing options when you contact us.

  • With proper care and maintenance, our restoration work is designed to extend the life of your leather by several years. Many of our customers enjoy the benefits of our repairs for many years under normal usage conditions.

  • Yes, our expertise extends to custom, vintage, and antique leather pieces. We appreciate the sentimental value and unique challenges these items present and work meticulously to preserve and enhance their original character.

  • We accept various payment methods, including major credit cards, checks, and digital payments. Specific options can be discussed during your consultation or in the final invoice.

  • Simply reach out through our Contact Us form or give us a call. We’ll schedule an appointment at your convenience to inspect your item, discuss your needs, and provide a detailed, no-obligation quote.

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